For over 20 years, We have tackled fraudulent activities and transactions by adapting various strategies with time. Initially, our approach to recovery was likely focused on reacting to incidents, investigating what happened, and working to get back any lost funds through legal means and cooperation with financial partners. However, as fraud became more sophisticated, we embraced proactive measures. We've integrated advanced systems, using AI and data analysis, to spot suspicious activity as it happens. This allows us to intervene quickly, stop fraudulent transactions in progress, and recover funds before they're completely lost. Our layered security and ability to analyze data also strengthen our efforts to trace illicit funds and build solid cases for recovery when legal action is required.

About

At econsumer.gov, you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

Today, consumer protection agencies and ICPEN members in more than 65 countries support econsumer.gov. To respond to the challenges of internet fraud and improve consumer confidence, econsumer.gov began as an initiative of the International Consumer Protection and Enforcement Network (ICPEN) in April of 2001 to gather and share cross-border e-commerce complaints.

History

Since 2000, the IC3 has received complaints crossing the spectrum of cybercrime matters, to include online fraud in its many forms including Intellectual Property Rights (IPR) matters, Computer Intrusions (hacking), Economic Espionage (Theft of Trade Secrets), Online Extortion, International Money Laundering, Identity Theft, and a growing list of Internet facilitated crimes. It has become increasingly evident that, regardless of the label placed on a cybercrime matter, the potential for it to overlap with another referred matter is substantial. Therefore, the IC3, formerly known as the Internet Fraud Complaint Center (IFCC), was renamed in October 2003 to better reflect the broad character of such matters having an Internet, or cyber, nexus referred to the IC3, and to minimize the need for one to distinguish "Internet Fraud" from other potentially overlapping cyber crimes.

Protect One Another

Here on our website, you can take two vital steps to protecting cyberspace and your own online security.

First, if you believe you have fallen victim to cybercrime, file a complaint or report. Your information is invaluable to helping the FBI and its partners bring cyber criminals to justice.

Second, get educated about the latest and most harmful cyber threats and scams. By doing so, you will be better able to protect yourself, your family, and your place of work.

Anyone can become a victim of a cyber-enabled crime. Take action for yourself and others by reporting it. Reporting cybercrimes can help bring criminals to justice and make the Internet a safer place for us all.

Our Mission Statement

The mission of the Internet Crime Complaint Center is to provide the public and private sector with a mechanism to submit information to the Federal Bureau of Investigation concerning suspected cyber-facilitated criminal activity and to develop effective alliances with law enforcement and industry partners. Information is analyzed and disseminated for investigative and intelligence purposes to law enforcement and for public awareness.

Contact Us

Contact Us for website questions or feedback, or to update a consumer complaint (please include your reference number). We appreciate your questions and feedback on the site. Given the volume of email received, we cannot guarantee an individual reply. Please note that we do not process consumer complaints sent to this address (except updates of earlier complaints). To submit a consumer complaint, please use the complaint form available at http://www.econsumer.gov/assistant.